Shipping
- FREE DELIVERY on online purchases of $195 or more (within Australia only)
- Delivery times are 3-5 business days from the time the order is received into the system. Orders received over the weekend will be processed on the following Monday.
- A confirmation email displaying your track and trace number will be sent once the order has been dispatched.
- All deliveries are made by Australia Post, will require a signature, and are subject to Australia Post delivery times.
Please note that during our sale/promotional events, the delivery may be longer than the specified delivery times above.
Delivery origin: Melbourne
SHIPPING RATES
AUSTRALIA
Orders of $195 or more will receive FREE DELIVERY. For all orders under $195, a flat fee of $15 will be charged for delivery within Australia.
NEW ZEALAND
We are pleased to offer deliveries to New Zealand. Your order will be shipped to New Zealand for a flat fee of AUD $35. We use a provider that offers full traceability.
INTERNATIONAL
If you would like to make a purchase online and you are not in Australia or New Zealand please contact us directly via email before you place your order so we can discuss the shipping arrangements directly with you.
TRACK ORDER
When your order is shipped we will send you an email notifying you that it has been dispatched and provide you with a unique tracking number. You can then track the delivery of your parcel by visiting the Australia Post website and entering your tracking number. If you're not home when Australia Post attempts delivery they will leave you a card indicating the option for another delivery time or alternatively direct you to your local Post Office where you may pick up the parcel.
Please Note: A signature is required for all deliveries. Items will not be left in a "safe place" for security purposes.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please Contact Us as soon as possible within business hours so that we may assist you. More details are available on our Return Policy page.